Termos de serviço

Terms of Service

Overview
This website is operated by Lumane Candle Shop. Throughout the site, the terms “we”, “us” and “our” refer to Lumane Candle Shop. By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service.


1. Online Store Terms
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or country, or that you have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose.


2. Products & Services
All of our products are handmade, which means slight variations in color, design, and finish may occur. These variations are not considered defects.

We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.

Prices for our products are subject to change without notice.


3. Orders & Accuracy of Information
We reserve the right to refuse or cancel any order at any time for reasons including but not limited to product availability, errors in pricing, or suspicion of fraud.

You agree to provide current, complete, and accurate purchase and account information.


4. Custom Orders
Custom and personalized orders are made specifically for you and cannot be returned, exchanged, or refunded once production has started.

Please review all details carefully before placing your order.


5. Payment Terms
All payments must be completed at checkout. We accept major payment methods available through our platform.

Orders will only be processed after payment is confirmed.


6. Shipping
We are not responsible for shipping delays caused by carriers or incorrect shipping information provided by the customer.

Once an order has been shipped, we are not responsible for lost or stolen packages.


7. Intellectual Property
All content on this site, including images, logos, designs, and text, is the property of Lumane Candle Shop and may not be used, copied, or reproduced without permission.


8. Limitation of Liability
We are not liable for any damages resulting from the use or misuse of our products.

By purchasing from us, you agree that our liability is limited to the amount paid for the product.


9. Changes to Terms
We reserve the right to update, change, or replace any part of these Terms of Service at any time. It is your responsibility to check this page periodically.


10. Contact Information
For any questions about these Terms of Service, please contact us at:
lumanecandleshop@gmail.com